OAISYS® is a leading developer of call recording and contact center management solutions for a wide range of organizations, from small and medium-sized businesses to multi-site large enterprises. The OAISYS voice documentation and interaction management solutions help companies within a variety of industries—including healthcare, automotive dealerships, financial services, and the public sector—attract and retain customers by digitally capturing phone-based interactions for simple retrieval, playback and management. Compatible with leading business communications systems, including those from Mitel and Iwatsu, OAISYS Tracer and Talkument applications help companies improve risk management, quality assurance, customer retention, regulatory compliance and other critical business concerns.
Talkument is widely used in healthcare, legal services, insurance, financial services and other industries. It delivers enhanced collaboration and an additional measure of revenue protection while supporting business documentation, dispute resolution, litigation defense and project management.
An unlimited user license for Talkument voice documentation software is included with every OAISYS call recording system, a unique delivery model that is unmatched by other call recording vendors. Talkument features include: