Our Services

The Service Department handles all calls for any system failures, whether it is as small as a single telephone or as large as an entire system down. CT Solutions response times on system failures are as follows:

• 4 hours on any major system failure
  
• 24 hours on any minor system failure

Major system failure is defined as when at least 50% of the system’s phones or at least 50% of the system’s lines are not functioning. A down voice mail system is also considered a major system failure.

The service department has a technician on call twenty four hours per day, seven days per week, three hundred and sixty five days per year. A quick, responsive, well trained service department is essential, and CT Solutions takes pride in the team that we have put together.

Where We Serve

CT Solutions services the Metro Atlanta area including:

• Barrow County
• Clayton County
• Cobb County
• DeKalb County
• Douglas County
• Fayette County
• Forsyth County
• Fulton County
• Gwinnett County
• Hall County
• Henry County
• Newton County
• Rockdale County
• Walton County
• Clarke County

We serve the following Atlanta Metro cities:

• Barrow County: Auburn, Barrow Heights, Bethlehem, Carl, Mulberry, Russell, Statham, Thompsons Mill, Whistleville, Winder
• Clayton County: Bonanza, Camelot, Conley, Coxs Crossing, Digbey, Ellenwood, Forest Park, Hastings, Irondale, Jonesboro, Lake City, Lake Tara, Lovejoy, Morrow, Mountain View, Mundys Mill, North Clayton, Orrs, Rex, Riverdale
• Cobb County: Acworth, Austell, Blackwells, Chattahoochee Plantation, Clarkdale, Davis Crossroads, Elizabeth, Fair Oaks, Floyd, Furniture City, Gilmore, Kennesaw, Leland, Lost Mountain, Mableton, Macland, Marietta, Mars Hill, Mount Bethel, Noonday, Oakdale, Pebblebrook Estates, Powder Springs, Red Rock, Sandy Plains, Smyrna, Vinings, Westoak
• Clarke County: Athens
• DeKalb County: Avondale Estates, Belmont, Belvedere Park, Bermuda, Cedar Grove, Chamblee, Clarkston, Collinsville, Constitution, Decatur, Doraville, Druid Hills, Dunwoody, East Atlanta, East Lake, Eastland Heights, Edgewood, Embry Hills, Glen Haven, Glenwood Hills, Gresham Park, Kirkwood, Klondike, La Vista, Lithonia, Montreal, North Atlanta, North Decatur, North Druid Hills, North Kirkwood, Northwoods, Oak Grove, Oakhurst, Panola, Panthersville, Pine Lake, Pittsburg, Redan, Rehoboth, Scottdale, Snapfinger, South Kirkwood, Stone Mountain, , Tucker
• Douglas County: Chapel Hill, Douglasville, Fairplay, Fouts Mill, Hannah, Lithia Springs, McWhorter, White City, Winston
• Fayette County: Aberdeen, Brooks, Clover, Fayetteville, Harp, Inman, Kenwood, Lees Mill, Lowry, Peachtree City, Shake Rag, Starrs Mill, Stop, Tyrone, Woolsey
• Forsyth County: Big Creek, Brookwood, Chestatee, Coal Mountain, Cumming, Drew, Ducktown, Heardville, Hightower, Matt, Oscarville, Pirkle Woods
• Fulton County: Adamsville, Alpharetta, Arnold Mill, Atlanta, Battle Hill Haven, Ben Hill, Beulah Heights, Birmingham, Blair Village, Bolton, Buckhead, Campbellton, Carey Park, Cascade Heights, Cedar Grove, Center Hill, Chattahoochee, College Park, Crabapple, East Point, Fairburn, Fields Crossroads, Fife, Five Points, Goodes, Greenway, Grove Park, Hapeville, Hillside Cottages, Hopewell, Inman Park, Johns Creek, Lakewood Heights, Milton, Morningside, Mountain Park, Newtown, Ocee, Ormewood, Palmetto, Pleasant Hill, Red Oak, Redwine, Rico, Riverside, Rivertown, Rockdale, Roswell, Sandy Springs, Shake Rag, Stonewall, Stratford, Sylvan Hills, Thomasville, Union City, Warsaw, Webb, West End
• Gwinnett County: Adams Crossroads, Allendale, Berkeley Lake, Bethesda, Buford, Caleb, Centerville, Dacula, Duluth, Five Forks, Forest Hills, Gloster, Grayson, Harbin, Hog Mountain, Lawrenceville, Lilburn, Luxomni, Meadow, Mechanicsville, Mountain Park, New Hope, Norcross, Pittman, Pleasant Hill, Rest Haven, Rosebud, Snellville, Sugar Hill, Suwanee, Trickem
• Hall County: Bellton, Belmont, Blackshear Place, Brookton, Candler, Chestnut Mountain, Chicopee, Clermont, Flowery Branch, Gainesville, Gainesville Mills, Glades, Klondike, Lakeshore Estates, Lula, Morning Side Hills, Murrayville, New Holland, Oakwood, Price, Roberts Crossroads, Spout Spring Crossroads, Spring View Acres, Sugar Hill, Sunset Heights, Tanner Mill, Westside, White Sulphur
• Henry County: Blacksville, , lippen, Greenwood, Hampton, Kelleytown, Lake Talmadge, Locust Grove, Luella, McDonough, Millers Mill, Ola, Pinehurst, Scarbrough Cross Roads, Stockbridge, Swan Lake, Whitehouse
• Newton County: Alcovy, Almon, Covington, Dialtown, Dixie, Hayston, High Point, Hub Junction, Mansfield, Newborn, Oak Hill, Oxford, Pace, Porterdale, Rocky Plains, Starrsville, Stewart
• Rockdale County: Conyers, Hi Roc Shores, Lake Capri, Lakeview Estates, Magnet, McElroys Mill, Milstead, Zingara
• Walton County: Alcovy Mountain, Between, Bold Springs, Campton, Caruthers Mill, Ebenezer, Good Hope, Gratis, Herndonville, Jersey, Loganville, Monroe, Mount Vernon, Nicholasville, Pannell, Snows Mill, Social Circle, Split Silk, Walker Park, Walnut Grove, Whitney, Windsor, Youth