What Makes our Business Phone Service Different
There are plenty of companies out there that provide the type of telephone and email systems that your business needs. The problem is that they’re huge. Companies like Comcast and Vonage can give you what you want but just based on sheer volume, you and your business will be reduced to nothing more than a number on a list of a huge customer base. There’s nothing wrong with being one out of a million but the advantages to using a smaller company are evident quickly.
Customer service matters
. The main reason people call a customer service line is because something has suddenly gone wrong. You want it fixed, fast. An advantage to using an independent service provider is that you won’t have to wait on hold for hours and then wait again while the operator brings up your account information. At CT Solutions, our help line operates 24 hours a day, 7 days a week. We don’t forget our customers and make it our business to serve you efficiently and professionally.
Bundling packages from bigger companies provide you with the basic needs for your business plus extra features that you don’t need but will pay for anyway. We’re not interested in that. We provide your business with what it needs not what we think it should have. Our employees are knowledgeable and provide a consultation prior to selling products which provides peace of mind knowing that you’re getting the right products and the right features for your specific business.
We pride ourselves on being up to date with our software capabilities by providing voice and email integration to make your business as seamless as possible. Unified messaging is common in today’s business world making a blend of voice and data systems essential to the flow of business. One of our specialty product offerings is voice over IP
system installation (VoIP) which integrates all of your business systems into one convenient package. Internet, telephone, video conferencing, instant messaging, and so forth, are all combined and utilized through one system. What makes CT Solutions different in this arena is that prior to installation
, the company will run a series of tests to make sure that the capabilities to integrate the systems are there to begin with and we only trust the best systems in VoIP technology such as Iwatsu and Mitel. We’re not interested in surprising you midway through the job and charging you for something you were unaware of.
Our goal is to provide a solid, reliable service to our customers in the greater Atlanta area. We believe that it’s our job to make your business life easier by providing top-notch customer service and first-rate products.