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Since 2004, IT directors, CFOs, and their teams have relied on CT Solutions for custom communications solutions across the spectrum of industries.

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CT Solutions clients can work with us via our agent model with Tier 1 support – or leverage our strategic partnerships for dedicated resources and escalation procedures.

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We specialize in designing, implementing, and managing advanced technology solutions to support businesses in Florida and Georgia – in any industry.



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We're your trusted technology partner from vendor selection through the life of your solution. You'll get top-tier, one-on-one, local support and ongoing guidance from the CT Solutions team.

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Communication Solutions to Optimize Any Business

Connection, connection, connection: this is the name of the game in today’s economy. As I write this article, we are living through a pandemic that has forced people to stay home and businesses to shut down, adapt, and for some, start working remotely. This is a clear indication that the need for constant communication is higher than ever. This situation we are living through has made business owners open their eyes and see the increased value in having effective communication both internally and externally.

Mitel is a communications company that has been at the forefront of technology for over 40 years. They have been helping businesses connect with their customers to provide a better and more in-depth service. They have also revolutionized the way companies communicate internally, creating a smooth and accessible system that can be modified for each type of user. Today Mitel consoles are used in over 100 countries and have more than 65 million users.

Innovation has been a core value for Mitel, and as their driving force, it provides them the opportunity to become leading experts in the world of communications. Being so ingrained in innovation allows their team to evolve with the times to better understand and serve the needs of their customers and employees as well.

Mitel is excellent at communicating, as we have clearly stated, but what makes them better than the competition? Mitel provides daily assistance to help you navigate the numerous applications and features at your disposal so that you are connected to your customers 24/7. Mitel’s primary focus is to make sure that your communications are second to none, that you are always ready for what may come.

Let’s take a look at three features from the Mitel phone consoles that can help optimize your business:

  • VoIP
  • Web-Based application
  • Customization

VoIP Technology

VoIP or Voice Over Internet Protocol is a technology that has been around for more than 30 years, but now is redefining how people stay connected. The essence of VoIP is that you can be connected anywhere at any time as long as you have a steady internet connection.

VoIP keeps you connected, and it reduces costs both directly and indirectly. When you add up the value of being able to work remotely, having anything you need at the edge of your fingertips is priceless; plus, you get to enjoy the reduction of overhead costs. These are just some of the few advantages to name a few of using VoIP for your business. Today many companies can keep functioning because of VoIP; staying connected is essential in today’s world.

Web-based Application

Mitel has an on-demand web-based application where you can customize, enhance, and upgrade any of the features in the Mitel phones. This is very important because the software you are using will always be up to date. It is like having a virtual assistant on demand just for you. You can also run diagnostics on your console to make sure it is always up to date and running smoothly.


This is a tool available for most of the Mitel consoles, and it allows you to customize everything from the button functions to more in-depth commands that you can customize to make your day to day more efficient. By combining the customization with the web-based application, you can convert your phone console into the perfect tool for your business. It will reduce cost and time, and improve efficiency by making your usual functions faster to access and removing unwanted commands.

Bottom Line

VoIP can be the difference between keeping your business afloat and having to shut down indefinitely. The investment is a no-brainer if you want to stay relevant and keep your business going, and using Mitel IP phones is the best solution.