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Since 2004, IT directors, CFOs, and their teams have relied on CT Solutions for custom communications solutions across the spectrum of industries.

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CT Solutions clients can work with us via our agent model with Tier 1 support – or leverage our strategic partnerships for dedicated resources and escalation procedures.

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We specialize in designing, implementing, and managing advanced technology solutions to support businesses in Florida and Georgia – in any industry.

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We're your trusted technology partner from vendor selection through the life of your solution. You'll get top-tier, one-on-one, local support and ongoing guidance from the CT Solutions team.

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Future-Proof Your Workplace: Simplifying Workstreams with Flexibility

In today's rapidly evolving business landscape, workplace communications have undergone a significant transformation. With the increasing adoption of remote and hybrid work models, traditional communication tools are no longer sufficient. To succeed in the future workplace, organizations need to embrace flexible communications solutions that can seamlessly connect employees across different work environments. In this blog post, we'll explore the 4 keys to future-proof workplace communications and the power of integrating apps to simplify workstreams.

 

#1 - New World Order in Workplace Communications

The workplace has entered a new era of communications, where total flexibility is paramount. Whether organizations have five or five hundred employees, a connected workplace now means the ability to work remotely, in a hybrid setting, or in-office, all while maintaining effective communication channels. A recent study by Buffer revealed that an overwhelming 97.6% of employees in 2021 expressed a desire to work remotely at least some of the time. This shift necessitates a reevaluation of communication tools and the integration of best-of-breed solutions into existing tech stacks.

#2 - The Path to Simplifying Workstreams with Modern Communications

To simplify workstreams and drive business growth, organizations need a modern communications solution that enables seamless collaboration and productivity. Unified Communications as a Service (UCaaS) offers a compelling approach by consolidating all communication needs into a single app. With UCaaS, businesses can eliminate the hassle of juggling multiple applications, streamline workflows, and improve collaboration. Studies show that 67% of workers believe a unified platform improves workflow, productivity, and reduces chaos. Providers like RingCentral offer comprehensive UCaaS solutions, bundling phone, messaging, and video capabilities into one app.

#3 - Armor Yourself with Integrations

Integrations play a pivotal role in the future workplace, enhancing the flow of work and boosting productivity. Statistics reveal that 69% of workers waste up to 60 minutes per day navigating between apps, while 57% believe poor integrations result in up to $500K in losses. By integrating communication tools with existing business applications, organizations can create a seamless work experience. RingCentral offers over 250 integrations in the RingCentral App Gallery and robust APIs for custom app development. This flexibility empowers businesses to leverage familiar tools like Salesforce, Zendesk, or ServiceNow without compromising their communication infrastructure.

#4 - Top Integrations Your Business Needs

When it comes to integrations, businesses should focus on the ones most relevant to their operations. One notable integration is the RingCentral Cloud PBX for Microsoft Teams. While Microsoft Teams excels in collaboration features, it lacks telephony capabilities. The integration allows organizations to leverage the familiar Microsoft Teams interface while enjoying advanced telephony functions. Businesses can choose between RingCentral Cloud PBX or Microsoft Calling Plans, depending on their specific requirements. Direct Routing, another option, enables organizations to connect Teams with third-party telephony carriers for greater flexibility and cost savings.

Conclusion

To future-proof the workplace, organizations must prioritize flexible communications solutions that simplify workstreams. Unified communications, integrations, and mobility are key factors in driving productivity, collaboration, and overall business success. By adopting a comprehensive UCaaS solution like RingCentral and leveraging powerful integrations, businesses can create a connected and efficient work environment that aligns with the demands of the future workplace. Embracing these technologies today will position organizations for continued growth and adaptability in the ever-evolving business landscape.

Ready to transform your business and boost productivity? Take the next step today and download the comprehensive guide on how to seamlessly implement these proven strategies into your organization. Don't miss out on this opportunity to supercharge your success!